Articles
Toronto company becomes eShare partner
March 27, 2001
EShare is a leader in integrated web and telephone customer communication software. Its NetAgent suite of products lets online businesses establish direct relationships with customers.
"We're delighted that 1/2/1 has become a premier partner of eShare in Canada," says Neil Toomb, eShare executive vice-president. "1/2/1's marketing and technological expertise is a definite asset to our distribution network."
"EShare software provides the next evolutionary step for business on the Internet," says John Lennie, president of 1/2/1 Internet Marketing. "The era of the dead web site, devoid of human life, is over. Web sites must mature and nurture customer relationships if they expect return on investment."
NetAgent software eases the anxiety people have about shopping online. Studies by Internet market research company Jupiter Communications have repeatedly shown that business web sites are poor at interacting with visitors. In one test, it took Hewlett-Packard 24 days to answer a simple query about its mailing address.
"Companies spend tens of thousands of dollars on fancy web designs and other bells and whistles, but ignore direct customer relationships," Lennie says. "Since each visitor to a business web site is a potential customer, thousands of qualified leads can be squandered."
1/2/1 Internet Marketing helps Canadian businesses, big and small, develop customer interaction strategies.
About 1/2/1 Internet Marketing Inc.
1/2/1 Internet Marketing provides inbound and outbound Internet call center services, transaction processing support, training and technical support. It offers complete sales, hosting and support for eShare's NetAgent suite of products for clients of all sizes. Sales consultants improve client control of the selling cycle, from lead development to closing. Marketing and technical consultants help integrate front and back-end Web solutions to improve ROI. The company's web address is http://www.won2won.com
About eShare Technologies
EShare Technologies is a leading total-solution provider of unified Web and telephony customer contact management solutions for customer contact centers, e-commerce and online communities for over 2,000 customers in 30 countries. Its customers include prestigious and leading organizations in the financial services, banking, retail, education, media and communication industries such as 1-800-Flowers, AOL, First USA, Citigroup, American Express, Dun and Bradstreet, Lycos and AT&T WorldNet. The company's web address is http://www.eshare.com.
Source: 1/2/1 Internet Marketing
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