Richland County, SC Transforms Procurement Operations With OpenGov

After facing persistent challenges with ineffective vendor registration and limited contract management tools, Richland County, SC sought a modern solution to overhaul its procurement operations. The County selected OpenGov, the industry-leading provider of cloud software purpose-built for government, to meet its evolving needs.

Located in the heart of South Carolina and home to more than 400,000 residents, Richland County needed a procurement platform that could improve vendor compliance, reduce administrative overhead, and strengthen internal collaboration. The County was especially interested in better tools for tracking vendor performance and managing solicitations across departments. OpenGov Procurement & Contract Management stood out for its robust functionality, superior support, and flexibility to meet the County’s unique operational requirements.

With the implementation of OpenGov Procurement & Contract Management, Richland County expects to bring greater transparency, consistency, and control to the entire procurement lifecycle. The County will benefit from improved vendor verification processes and the ability to monitor compliance in real-time, giving staff more confidence in vendor relationships. Plus, customizable alerts and streamlined contract dashboards will help teams stay organized and responsive—ensuring no deadlines or obligations fall through the cracks.